Green Dot The following organisations work with Defence to assist families

The Defence Family Helpline
1800 624 608

This is the first point of call for support, information and connection with your Defence community. You can also email the Helpline on and receive a response within 24 hours. This helpline is located within the Defence Community Organisation (DCO) which also offers a broad range of programs and services to help Defence families.

22007682_1120735561407482_2980284363266196030_nDefence Housing Authority (DHA)
139 342

Provides housing and services for ADF members and families.

13254249_818572431581533_1581239585735383570_nToll Transitions (TOLL)
1800 819 167

Provides moving services for ADF members and their families

Open Arms formerly Veterans and Veterans Families Counselling Service (VVCS)
1800 011 046

Provides free counselling for veterans and their families.

ADF Family Health Program
1300 561 454

All recognised dependants of full-time ADF members are eligible to register for the National Family Health Program.

1800 737 732

Confidential information, counselling and support service for people impacted by sexual assault, domestic or family violence and abuse.

DSNSG logoDefence Special Needs Group (DSNG)

A support group for ADF families with special needs.

National Welfare Coordination Centre (NWCC)
1800 801 026

Provides support to ADF families when the partner is deployed.

DEFGLISLogoSqDefence LGBTI Information Service (DEFGLIS)

Provides supports and represents ADF LGBTI personnel and their families.

Engage Portal

An online portal that current, transitioning, and former ADF members; their families, and/or those involved in their support can use to locate support services.

Defence Community Hub

An online resource for ADF members and their families to find information on their posting location.

Chaplains ArmyNavyAir Force

Provide support to members of the ADF and their families to work through a range of life issues, especially as they apply to military service.

To contact a Chaplain please call the Defence Service Centre on 1800 333 362 and ask for the Duty Chaplain in your area.

ADF Consumer Centre

Provides financial and consumer education service for ADF members and their families.

At Ease – Family (DVA)

DVA’s portal to online mental health information. It provides self-help tools and information to support mental health and wellbeing and is a gateway to websites and free mobile apps about stress, PTSD, alcohol management, resilience and suicide awareness and prevention.