With more than 10,000 different service providers, companies and community groups across Australia supporting the Defence and veteran community, it is not surprising to hear people feel lost navigating the Defence family support system.

Regardless of where you are in your Defence family journey – whether you have just enlisted or completed training, are moving to a new phase in life with a family, or thinking about transitioning back into the civilian world – this graphic will give you an idea of the ‘Core Four’ of advocacy bodies and support service providers.

If you are a current serving member or loved one, and need help with advocacy, or getting support to help express your views and wishes, and help you stand up for your rights,you can contact us for help.

Please get in touch with us if:

• You would like advice on the best point of contact to resolve an issue
• You have been unsuccessful in resolving an issue through existing channels
• You identify an existing policy gap which affects your family.

We are also able to assist for up to two years after the transition out of Defence.

If you’re from a former serving family, contact the Veteran Family Advocate.

For support services, contact the Department of Defence on 1300 333 362 or Defence Member and Family Support on 1800 624 608 if you’re a current serving family.

If you’re from a former serving family, contact the Department of Veterans’ Affairs on 1800 VETERAN.

Open Arms – Veterans & Families Counselling also provide counselling services for both current and former ADF members and their families.

Each of the ‘Core Four’ organisations can help you to navigate the support system to find what you need – there is no wrong door. If you need help, or to figure out where your best starting point is, please reach out to any of the organisations listed.