Partner Employment Initiatives

Partner employment remains our top advocacy issue when we talk with families around Australia. 

Thank you to everyone who attended the PwC ADF Spouse Networking event in Canberra on Tuesday.

For those that were not able to attend, we want to share with you some of what happened on the night.


Staff from PwC shared with attendees information about the new Managed Professional Services arm of their business with Defence and the potential employment opportunities that will at this stage arise from July.

Canberra is the first location where roles will be available, with Adelaide likely the next location. These positions will vary from administration, finance, supply chain work through to management level.

Staff shared that enhancing their diversity and inclusion is a critical part of PwC Australia’s vision, values and strategy.


This attitude was visible when one of the attendees expressed concerns about her patchy resume and this was not immediately seen as a detriment. Rather, knowing the life that has been led behind the resume, it was acknowledged that this can also mean a more interesting candidate with a lot to offer.

During the event PwC Director Glenn Brown spoke about his own childhood in a US military family and how he understood the challenges associated with Defence life.

As these roles involve working with Defence and could include flexible work arrangements, Defence partners are seen as a good fit.

To express an interest in working with PwC, partners need to contact AJ (Talent Acquisitions Manager) at PwC on: 



Connecting our ADF partners to employers who understand both our value and some of the unique challenges we face is an important aspect of addressing Defence partner employment needs.

In connecting some of our Canberra partners with PwC this week, DFA is pleased to have been able to play a part.

Partner Employment




Providing Feedback


Peak posting season is coming to an end.

We know that relocations can be busy and stressful times, and things don’t always go to plan. If you have encountered any road bumps in your relocation process, it is important that the right people hear your feedback so that they can continue to improve the delivery of their service.

On the other hand, if your move has been smooth sailing and you have received great service, let them know! Everyone loves to hear when they have done a good job, and positive feedback is as important as constructive criticism.

Key people to provide feedback to include:

Your allocated Toll Case Manager or Customer Service Manager ( )

Defence Housing Australia

The Defence Relocations & Housing Manager (DRHM) in your region

The Defence Families of Australia (DFA) Delegate in your region

You may also be contacted personally by the DRHM to provide feedback, or invited to participate in surveys hosted by Defence, Toll and DHA.

These surveys are a great way to have your say and get your feedback to the right people.

Puckapunyal Housing Trial

Housing Trial.png

We want to communicate to our families details of a housing trial being held in Victoria.


We have received a number of enquiries about this trial and we know it has been shared many times around the Defence family online community.

This afternoon we contacted Defence Housing Policy and received the following response:

**Members being posted to, or already posted at, the Puckapunyal Military Area are able to ‘opt into’ the trial, by initially seeking an extension of posting location from their CO.

**This means members can seek approval to live a greater distance away from their normal place of work to live closer to their spouse’s or partner’s place of work and/or study, and still receive some form housing assistance from Defence.


This trial is a direct result of feedback from Defence families to our Victorian National Delegate who shared these concerns with CDF and the Minister at our conference week in 2017.

This is a perfect example of how we work at DFA. We listen to the feedback from families and communicate that feedback to Defence and the Minister.


Defence is committed to reducing the impact of ‘Service life’ on Australian Defence Force families and has been looking at ways in which we can do this.

In 2017, the Chief of the Defence Force and the then Minister for Defence Personnel, the Hon Dan Tehan, initiated a Housing trial in order to provide greater support for spouses and partners of ADF members, particularly with regard to employment and study.

The three year initiative is being trialled from the Puckapunyal Military Area and commenced on 11 January 2018 and is focused on keeping the family unit together.

The Trial will enable Defence to better identify costs associated with support for spouse/partner employment and/or study, and we are hoping it will also better enable consideration and decision making for future funding and housing forecasting.

Members being posted to, or already posted at, the Puckapunyal Military area are able to ‘opt into’ the Trial, by initially seeking an extension of posting location from their Commanding Officer.

During the Trial members will be able to reject a suitable offer of a Service residence in the Puckapunyal Military Area based on:

  • confirmed spouse or partner employment;
  • confirmed spouse or partner study; and
  • access to professional support for recognised dependents with special needs.

In applying to be part of the trial, evidence must be presented to the commanding officer that employment and/or study has been secured.  Possible opportunities or future prospects of employment is not sufficient evidence to be considered.

The Trial will ensure continued Commonwealth housing assistance for ADF members in locations surrounding Puckapunyal which better meets the needs of their family.

Why was Puckapunyal chosen to conduct the Trial?

Puckapunyal was chosen as the location of the Trial as it is a contained regional area that is unique in that employment opportunities are scarce within the immediate location, however available in multiple locations and in any direction from the Base. Public transport is also limited and needs to be assessed as a possible barrier for many duel income families.

This will also enable Defence to quickly identify, assess and measure unknown impacts in a restricted and contained area before considering expanding the policy further.

In light of the outcomes of the Trial, other locations may be assessed with a view to implement the policy more broadly.

It is acknowledged there will be different challenges for different locations across Australia. Should the policy be considered for broader implementation, specific challenges which have been identified would be considered separately.

For more information contact your Commanding Officer, or partners can contact the Housing Policy Inbox preferably through the ADF member (i.e. the ADF member should write on their Partner’s behalf).

The inbox address is:

Important phone numbers for Defence families


Christmas can often be filled with happy and memorable times with family and friends.

For many Defence families, Christmas can also be a very difficult time.

Partners can be deployed and families can sometimes be separated, and it can also be a time when we reflect on those we have loved and lost.

It’s vitally important to take some time out for our own self-care and to also keep an eye on other Defence families that we know might be struggling.

Don’t feel that you have to say yes to every invitation, try and have some downtime.

Make a simple meal for a family that you know might be doing it tough at Christmas.

✅ Invite a Defence family who is without their own family to share the day together.

Here are some key phone numbers to save and keep in your favourites.

It’s also absolutely ok to ask for help.

Defence Family Helpline – Defence Community Organisation
1800 624 608 (24/7)

Veterans and Veterans Families Counselling Service
1800 011 046 (24/7)

13 11 14 (24/7)

We love this post from the Option B community about being there for others during the holiday season.